Refund & Digital Products

The e-book edition of A Different Life is sold directly on this site by Michael Kibulu (Mike's Mindsets), the seller of record, for CAD $14.99. Card payments are processed by Stripe, our payment processor — we never see or store your full card details.

The paperback edition is sold and fulfilled by Amazon, so that purchase is governed by Amazon's own terms.

After a successful payment you are returned to a private download page and can download the PDF immediately. Download links are personal and time-limited; reloading that page issues a fresh link. A copy of your receipt comes from Stripe.

Because the e-book is a digital product delivered immediately, it is generally non-refundable once the download has been made, except where applicable consumer law says otherwise. If the file fails to download, arrives corrupted, or is clearly not what was described, email mikesmindsets@gmail.com with your receipt and it will be put right — normally by re-sending the file, or by refunding the purchase where that's appropriate.

Refunds we approve are issued to the original payment method through Stripe, and usually appear within 5–10 business days depending on your bank.

The paperback edition of A Different Life is sold and fulfilled through Amazon. Amazon's applicable returns, refunds, and cancellation policies govern that purchase, along with any consumer rights you have in your own country.

For a damaged, missing, or incorrect order, or to request a return or refund, please go through your Amazon account or Amazon customer service. We can't issue refunds for Amazon orders, because the payment is never made to us.

If our checkout can't be reached, the e-book button may send you to an external store (Payhip) as a backup. In that case the purchase is made on that platform, and its terms and refund process apply to that order instead.

Buying the e-book gives you a personal, non-transferable copy for your own use. Please don't share, resell, or redistribute the file.

Order and delivery questions: mikesmindsets@gmail.com